Effective Date: January 2026
ZapX is a marketplace that connects users with photographers and videographers. Protecting your privacy is important to us, and this policy explains how we collect, use, and safeguard your information when you use our platform.
By using ZapX, you agree to this Privacy Policy. If you have any questions, contact us at [email protected].
Account Information: Name, email, phone number, profile photo, and optional details such as location and bio.
Content: Photos, videos, messages, and any content you upload or share on ZapX.
Support Requests: Information you provide when contacting us, including messages and attachments.
Device Information: Device type, operating system, browser, and identifiers.
Usage Data: Activity such as searches, bookings, interactions, and preferences.
Location Data: Approximate or precise location, if enabled, to improve discovery and local results.
Platform Functionality: To enable bookings, display content, and operate the platform.
Personalization: To recommend relevant creatives and improve your experience.
Communication: To send updates, notifications, and respond to inquiries.
Security and Compliance: To prevent fraud, enforce policies, and comply with legal obligations.
With Other Users: Your profile and shared content may be visible based on your activity and settings.
With Service Providers: Trusted third parties such as hosting, analytics, and payment providers that help operate ZapX.
Legal Requirements: When required to comply with laws or protect users and the platform.
Business Transfers: In the event of a merger, acquisition, or sale of assets.
Access: You may request a copy of your data.
Updates: You can edit your profile and information at any time.
Deletion: You may request account deletion, subject to legal retention requirements.
Preferences: You can manage notifications and privacy settings within the app where available.
We retain your data only as long as necessary to provide services and meet legal obligations. When no longer needed, data is securely deleted or anonymized.
We use industry-standard safeguards to protect your information. While no system is completely secure, we continuously improve our security practices to help protect your data.
ZapX is not intended for individuals under 13. If we become aware that such data has been collected, we will remove it promptly.
We may update this Privacy Policy as ZapX evolves. Significant changes will be communicated through the app, website, or email where appropriate.
For questions or concerns, contact us at [email protected].