Effective Date: November 24, 2024
Welcome to ZapX, a platform connecting users with photographers and videographers for a variety of services. Protecting your privacy is central to our mission. This Privacy Policy outlines how ZapX collects, uses, and safeguards your personal information.
By using ZapX, you agree to this Privacy Policy. If you have any questions or concerns, please contact us at [email protected].
Account Data: When creating an account, we collect your phone number, name, email address, and a profile picture. You may also provide additional optional information like location and a biography.
Content Data: Photos, videos, messages, and location data that you upload or share through our platform.
Support Data: Details shared when you contact our support team, including communications and any attachments you provide.
Device Data: Information about your device, including operating system, browser type, and unique device identifiers.
Usage Data: Details about your activity on ZapX, such as searches, interactions, and booking preferences.
Geolocation Data: If enabled, we may collect location data to enhance search results and provide localized services.
Providing Services: To facilitate bookings, display relevant content, and ensure functionality of our app and website.
Improving Experiences: To analyze usage and improve our services and features.
Communication: To send service updates, promotional offers, and respond to your inquiries.
Legal and Security: To comply with legal obligations and protect users from unauthorized access and harm.
With Other Users: Content shared publicly or with specific individuals will be accessible as per your settings.
With Service Providers: We work with third-party providers for hosting, analytics, and other operational needs.
For Legal Reasons: We may share information when required by law or to protect our users and services.
In Case of Business Changes: If ZapX undergoes a merger or acquisition, your data may be transferred to the new entity.
Access and Portability: You can request a copy of your personal data in a portable format.
Control Settings: Manage your privacy preferences in the app settings.
Deletion: You can request account deletion. Some data may be retained to meet legal obligations.
Withdraw Consent: Where applicable, you may withdraw consent for data processing.
We retain your information as long as necessary to provide our services or comply with legal obligations. Once no longer needed, we securely delete or anonymize your data.
We use encryption and other safeguards to protect your data. However, no system can be entirely secure, so we recommend using strong passwords and securing your account.
ZapX is not intended for users under the age of 13. If we learn we have collected data from a child without consent, we will delete it promptly.
We may update this Privacy Policy to reflect changes in our practices. Significant updates will be communicated through the app or via email.
If you have questions about this Privacy Policy, contact us at [email protected].